Frequently Asked Questions


  • Head on over to https://watercolor.nptpool.com/water-colors/medium-blue to browse water colors and more!

  • Saltwater pools are easy to maintain as they require fewer chemicals, the most important part about maintaining your pool is ensuring that the salt levels stay between 3000-3200 PPM (Parts Per Million)

  • Yes! Head over to the app store and download the latest version of the OmniLogic app, then visit https://hayward.com/knowledge-base/omni-guide

  • Our services can be fully customized while also remaining functional. Please visit https://www.nptpool.com/pool-finishes/all-finishes/?finish-brands=stonescapes to browse pool finishes and see how the different colors shine!

  • Please visit https://www.nptpool.com/tile/ to browse the NPT Tile Collection. Please note all tile rates will vary.

  • No, our equipment comes standard with freeze protect mode which allows you to continue to run your pool year round. No need to cover anything up or winterize any materials.

Still have questions? Contact us.